Below are behaviors that build or lessen trust. For each one, ask yourself Am I more likely to . . .
- seek new ideas/information OR act on my own opinions?
- help my partner/team-mates OR focus only on my own needs/goals?
- listen and play back what I hear OR focus on my own ideas/views?
- be above-board, direct OR be indirect, non-disclosing?
- tell the truth OR tell partial truths/what I think others want to hear?
- say what I'm thinking/feeling OR send mixed signals?
- accentuate the positive OR stress the negative?
- remain calm under stress OR explode/overreact?
- honor my agreements OR behave opportunistically?
- see people as individuals OR categorize/stereotype?
- show friendliness, compassion OR remain distant, aloof?
- give specific, accurate feedback OR give evaluative feedback?
- encourage/empower others OR insult, ridicule, diminish others?
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